Tel:01388 435 020  
sales@murtekit.co.uk 
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RE-ACTIVE IT SUPPORT WHEN IT COUNTS

time is money

IT Support, County Durham + North East

Many IT support companies tend to only ever seem to "fix" the same problem over and over again while charging by the hour for repeated site visits

Every company needs to know that they have somebody who they can depend on when things go wrong. We don't just do the usual 8-5 working days. We are here 24/7 as problems never occur work to timescales.

Murtek Offer 3 types of IT Support

  1. Pay as you Go Support
  2. Unlimited IT Support
  3. Combined IT Support

With all of these services, remote and on-site support is included.

PAY AS YOU GO
UNLIMITED IT SUPPORT
COMBINED IT SUPPORT

Many businesses do not like being tied down to contracts for a service that is only used as and when required. Other companies find that they cannot afford an IT support contract and try to get by dealing with issues when they arise in order to save money Murtek IT offer professional hassle free IT support without the expense of a contract.

With our Pay As You Go Package you get:

  • A Competent easy to talk to IT Professional
  • Set Prices
  • No Fix No Fee basis

Please do not hesitate to call us if you would like to find out more.



Built For businesses who want to know exactly what their IT cost will be. With our Unlimited IT support Package you pay a monthly fee for all of your computers. There is no pre health check required, if you are under maintenance than any issues will be fixed within it.

With our UNLIMITED IT Support package you get:

  • Fixed Price
  • Unlimited On-site Visits
  • Unlimited Telephone Support
  • Unlimited Remote Support


At Murtek IT we like to be as customer focused as possible, therefore we understand that it's not always black or white. Our Combined IT support package is an alternative to our Pay as you go and Unlimited IT Support. This allows you to mix and match.


Businesses get to have the benefits of both packages. It enables you to use our Managed Support to cover the system critical computers you feel are needed to keep the business running. Then just use our Pay as you Go Service for the non system critical computers.